West Bengal Transport Department

Transport Services

Access all transport-related services with just a few clicks

Apply for Permit

Apply for new vehicle permits or renew existing ones through our online portal.

Driver's License Renewal

Renew your driving license online without visiting RTO offices.

Fitness Certificate

Apply for vehicle fitness certification and schedule inspections.

Tax Payment

Pay your vehicle taxes online with multiple payment options.

Track Your Application

Check the status of your permit or license application in real-time

Submitted

Verified

Processing

Completed

Application Status Details

Your application WB04AB1234 was submitted on 15 June 2023 and is currently under verification.

Expected completion: 25 June 2023

Fee Calculator

Estimate fees for your transport-related applications

Vehicle Type

Application Type

Route/Distance (km)

Vehicle Authenticity Check

Scan QR code to verify vehicle documents

Point your camera at the QR code on the vehicle permit or registration document

Transport Offices & Centers

Locate RTO offices, inspection centers, and other transport facilities across West Bengal

Transport Offices

Kolkata RTO (WB01)

Belgharia, Kolkata - 700056

033-2555-6789

Asansol RTO (WB38)

Burnpur, Asansol - 713325

0341-2255-123

Siliguri RTO (WB74)

Pradhan Nagar, Siliguri - 734003

0353-251-2345

Durgapur RTO (WB44)

City Center, Durgapur - 713216

0343-254-7890

Notices & Alerts

LATEST:

New seat belt regulations effective from 1st July 2023 Online payment discount extended till 30th June Kolkata RTO office will remain closed on 29th June New traffic rules for commercial vehicles in hill areas

Traffic Advisory

Restrictions on NH12 during monsoon season from 15th June to 15th September.

New Online Services

Now apply for international driving permit online through our portal.

Holiday Notice

All RTO offices will remain closed on 29th June for annual maintenance.

Resources & Downloads

Access important forms, documents, and informational resources

Permit Application Form

Form A for new vehicle permit applications

Download (PDF, 245KB)

Route Maps

Approved routes for commercial vehicles

Download (PDF, 1.2MB)

Fee Schedule

Updated fee structure for all services

Download (PDF, 380KB)

Vehicle Fitness Guidelines

Checklist and standards for fitness certification

Download (PDF, 890KB)

Traffic Rules Handbook

Updated West Bengal traffic regulations

Download (PDF, 2.4MB)

Grievance Form

Form for submitting complaints/suggestions

Download (PDF, 150KB)

Help & Support

Find answers to common questions and get assistance

How do I apply for a new vehicle permit?

You can apply for a new vehicle permit through our online portal by selecting 'Apply for Permit' under the Services section. You'll need to upload required documents and pay the applicable fees.

What documents are required for license renewal?

For license renewal, you need your current license, address proof, age proof, and medical fitness certificate. The complete checklist is available in the Downloads section.

How long does permit processing take?

Standard processing time is 7-10 working days after document verification. You can track your application status in real-time through our portal.

General Enquiries

1800-345-6789 (Toll Free)

transport-help@wb.gov.in

Complaints & Grievances

1800-112-2334 (Toll Free)

transport-grievance@wb.gov.in

Emergency Support

033-2245-6789

Available 24x7

Technical Support

1800-789-4561 (Toll Free)

portal-support@wb.gov.in

Check Complaint Status

Complaint ID can be found in your acknowledgement email/SMS

Submit New Complaint

Average resolution time: 3-5 working days